How Are We Doing?

Hearing from our customers is not just important to us. It’s important to the way we do business. We want to know that we are always on the path to improvements, and we want to know that we are doing right by our customer both before, during, and after the sale. Please leave us any feedback that you can, and if you haven’t been to Jim Bagan Toyota yet, feel free to read through some of our reviews and testimonials below.

22 Testimonials
5 out of 5 stars
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Mark Shahadi is the best sales person ever!
Daina Mehl
2019-03-31
I work as a Paintless Dent repair technician for the dealership making sure that their vehicles look their best. Lots of new and good used vehicles available to choose from.
John Campbell
2019-04-24
We showed up at their used car lot in a loaner car because our car had just broken down and we were 300 miles from home. The salesman listened to our sad story and showed us all the cars we were considering. We needed all wheel drive and everything on the lot qualified. We chose the one we wanted and went over to their main lot to make the purchase. Everyone we dealt with were super helpful and we got an excellent deal on the car. We were in a very tight spot and could have been taken advantage... More
John & Valerie Ramsey
2019-08-29
These guys will help you out. I brought in my recently acquired used Toyota from a different dealership, who decided to jerk me around a bunch. When I came in to this location they were efficient, effective, and a pleasure to do business with. I wish I would have gotten my car from them to begin with!
Alex Kulp
2019-05-17
We love this place! Decided to buy our Prius local and it was a great decision. Their price on the AWD Prius was by far and away the best deal around. Every employee was extremely friendly and helpful. JJ (Jin Jung) especially went above and beyond to make sure we were taken care of. Everytime we come back in I am more and more blown away by his customer service. They give great rewards for buying your car here. We already know that we will buy our next car here. I highly recommend that everyone... More
Nina Araos
2019-07-18
Wow. The best car buying experience I have ever had. Jin and Osiris were truly amazing. We came from Los Angeles to purchase a specific vehicle and they went over and beyond from picking us up from the airport and staying late to get the deal done. The paper work was prepared before we walked in and it took less than an hour from arrival to leaving. I would hands down make the trip from Los Angeles to this dealer to buy another car in the future.
Zachariah Rollins
2019-07-28
Being a first time car buyer I didn’t really know what to expect when working with a dealership. I like to keep my business local so I visited Jim Bagan Toyota before heading off the hill to Carson City or Reno. Luckily, while I was on the lot I had the pleasure of meeting J.J. from the sales department. I explained that I was in need of new car with good gas mileage for my work commute and that would allow me enough space for my photography equipment. We walked through the new lineup of the 201... More
Kyle Robertson
2019-04-20
Robert Klemmer is the best at selling autos.Kindly educated me and continued follow up
Hillis Wetterer
2019-05-21
They were awesome... Very helpful very friendly...
Pauline Serna
2019-05-11
Professional, friendly, knowledgeable staff. I got a great deal on a pre-owned vehicle today. J.J. and Osiris were the Best. If you are a Local and looking, shop here "on the Hill" first.
Paul Stuart
2019-05-24